The K-Scan service was implemented by the network in September last year. Handheld scanners went to six supermarkets in Silesia, located in Tarnowskie Gory, Katowice, Semijanowice Olski, and Chorzów. Poland was the fifth country where Kaufland customers started using the K-Scan service.
what is he talking about? First, at the entrance to the sales hall, you should reach for a scanner, and then, as always, shop, continuously scanning the barcodes of the selected products with the reader. After completing the purchase, the customer using the K-Scan service must go to the self-checkout service to complete the transaction. To indicate your willingness to pay, you need to scan the QR code that is on each of the cash registers, and then the code that will be displayed on the scanner. The last step is payment.
The network is satisfied with the K-Scan pilot program and plans to expand the service. – Currently, K-Scan scanners can be used in eight stores in Kaufland. It will soon be available in more than thirty stores – says Marcin Łojewski, member of the board of directors of Kaufland Polska, to the Wirtualnemedia.pl portal. They will appear mainly in stores in large cities.
Kaufland will test scanning purchases using smartphones
Łojewski announced that the network will also begin testing the ability to scan smartphone purchases. If the results of the trial are positive, this option can also be offered in Kaufland stores on a permanent basis.
Currently, the Carrefour network, which launched the Scan & Go service a few years ago, allows you to scan purchases via a mobile application.
Ogievsky points out that There are some downsides to using your smartphone to check your purchases Like the fact that the phone is sleeping or may be taking inaccurate photos, while the scanner is specially designed for this type of activity.
– In other countries where there is K-Scan and the ability to scan with a smartphone, The vast majority of customers use scanners Lojewski says.
Kaufland March 2. It will launch a new K-Card loyalty program that can be used in the app as well as with a plastic card. It will give access to special offers, discount coupons or the ability to collect points for purchases. The new program will replace the Payback program for chain stores looking for a new partner among grocery store chains.
In Poland, Kaufland has 240 stores and employs about 15,000 people. employees. The company belongs to the Schwarz Group, which also owns Lidl.
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